Power Zone uses the details you send only to answer your request, carry out and invoice the work, and meet legal obligations. Power Zone does not sell personal information.
Last updated: 3 October 2026
1. Who we are
This website is operated by Power Zone, with an office at Mneimneh Building, 5th Floor, Verdun, Beirut, Lebanon, and an office in Business Bay, Dubai, UAE, where it operates as ZONE 15 TECHNICAL SERVICES L.L.C. Power Zone is responsible for the personal information described here.
2. What we collect
- Contact details you give us: name, phone or WhatsApp number, email.
- Details about the job: property address, service needed, description and photos you upload.
- Messages you send us through the site, WhatsApp or email.
- Basic technical data when you visit the site, such as browser type and pages viewed, if analytics are enabled.
3. Why we use it
- To answer your request, arrange a site survey and prepare a quotation.
- To carry out the work, invoice it and provide warranty support.
- To meet legal and accounting obligations.
- To improve the website, using aggregated data.
4. Who we share it with
Our staff and technicians who handle your job; service providers that host the website or deliver messages on our behalf; and authorities where the law requires it. We do not sell personal information.
5. How long we keep it
We keep personal information only as long as needed for the purposes above and to meet legal and accounting obligations, then delete or anonymise it.
6. Your rights
You can ask to access, correct or delete your personal information, or object to its use, subject to the law that applies to you, including Lebanese Law No. 81 of 2018 on Electronic Transactions and Personal Data and UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, where applicable.
7. Security
We use reasonable technical and organisational measures to protect personal information, including encrypted connections to this website.
8. Contact
Privacy questions or requests: [email protected]